faq's
Q? How often should i have my caravan/motorhome serviced?
Caravans and Motorhomes should be serviced annually, even if a caravan or motorhome is used only a couple of times a year - Lack of use can cause its own problems.
Q? My caravan/motor home is under warranty, can Caravan Care Solutions service it under warranty?
Yes, this is because Caravan Care Solutions is part of the Approved Workshop Scheme. All the major UK manufacturers support the Approved Workshop Scheme and servicing within the warranty period can be performed by an AWS member without this affecting the warranty.
Q? How often should i have the tyres changed on my Caravan
All tyres are dated, generally it is recommended that you change your tyres every seven years. Even if your tyres do not look worn they deteriorate even when standing.
Q? During the service, will the gas appliances in my caravan or motorhome also be serviced?
Gas appliances will be safety checked but not serviced as part of the basic service; you can ask for this to be carried out (at an extra cost).
Q? Can you service my caravan/motorhome at my home/storage site
We are a mobile service so we can service your caravan/motorhome wherever it is located. Our van is fully equipped with a 240V supply and water so we can perform the necessary tests required within the service just as if you'd taken your vehicle to a workshop but without the hassle.
Q? What preparation do I need to make before the engineer visits?
We ask for at least 1 meter clear access all around the vehicle and that the vehicle is as empty as reasonably possible.
Q? What area do you cover that is included in your standard prices?
Normally we will travel up to 30-40 minutes from our Kirkby-In-Ashfield base and that would be included within the standard price.
Q? Will you travel outside of your standard area?
Yes, please contact us to discuss.